Shared

Shared

Shared

C1 API Policy V1 Accept

C1APIPolicyV1Accept

This policy step indicates that a ticket should have an approved outcome. This is a terminal approval state and is used to explicitly define the end of approval steps.

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acceptMessagestring

optional

An optional message to include in the comments when a task is automatically accepted.

C1 API Policy V1 Policy Step

C1APIPolicyV1PolicyStep

The PolicyStep message.

This message contains a oneof named step. Only a single field of the following list may be set at a time:

• approval
• provision
• accept
• reject
• wait

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acceptunion

optional

acceptMessagestringC1APIPolicyV1Accept | null

This policy step indicates that a ticket should have an approved outcome. This is a terminal approval state and is used to explicitly define the end of approval steps.

approvalunion

optional

agentunionallowedReassigneesunionallowReassignmentbooleanappOwnersunionassignedbooleanentitlementOwnersunionescalationEscalationescalationEnabledbooleanexpressionuniongroupunionmanagerunionrequireApprovalReasonbooleanrequireDenialReasonbooleanrequireReassignmentReasonbooleanrequiresStepUpProviderIdstringresourceOwnersunionselfunionusersunionwebhookunionApproval | null

The Approval message.

This message contains a oneof named typ. Only a single field of the following list may be set at a time:

• users
• manager
• appOwners
• group
• self
• entitlementOwners
• expression
• webhook
• resourceOwners
• agent

provisionunion

optional

assignedbooleanprovisionPolicyC1APIPolicyV1ProvisionPolicyprovisionTargetProvisionTargetProvision | null

The provision step references a provision policy for this step.

rejectunion

optional

rejectMessagestringC1APIPolicyV1Reject | null

This policy step indicates that a ticket should have a denied outcome. This is a terminal approval state and is used to explicitly define the end of approval steps.

waitunion

optional

commentOnFirstWaitstringcommentOnTimeoutstringconditionunionnamestringtimeoutDurationstringC1APIPolicyV1Wait | null

Define a Wait step for a policy to wait on a condition to be met.

This message contains a oneof named until. Only a single field of the following list may be set at a time:

• condition

C1 API Policy V1 Reject

C1APIPolicyV1Reject

This policy step indicates that a ticket should have a denied outcome. This is a terminal approval state and is used to explicitly define the end of approval steps.

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rejectMessagestring

optional

An optional message to include in the comments when a task is automatically rejected.

C1 API Policy V1 Wait

C1APIPolicyV1Wait

Define a Wait step for a policy to wait on a condition to be met.

This message contains a oneof named until. Only a single field of the following list may be set at a time:

• condition

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commentOnFirstWaitstring

optional

The comment to post on first failed check.

commentOnTimeoutstring

optional

The comment to post if we timeout.

conditionunion

optional

conditionstringC1APIPolicyV1WaitCondition | null

The WaitCondition message.

namestring

optional

The name of our condition to show on the task details page

timeoutDurationstring

optional

formatduration

C1 API Policy V1 Wait Condition

C1APIPolicyV1WaitCondition

The WaitCondition message.

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conditionstring

optional

The condition that has to be true for this wait condition to continue.